Welcome to Enthim (enthim.shop). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
We may collect personal information that you provide directly to us, such as your name, email address, phone number, shipping address, payment information, and any other information you choose to provide. This information is collected when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer service
- Participate in promotions or surveys
Non-Personal Information:
We may also collect non-personal information about your interaction with our website, including but not limited to:
- Your IP address
- Browser type and version
- Pages visited and the duration of the visit
- Referral source (how you arrived at our site)
- Device information (such as operating system and device type)
2. How We Use Your Information
To Provide and Improve Our Services:
We use your personal information to process your orders, manage your account, and deliver the products and services you request. We may also use your information to improve our website, personalize your shopping experience, and enhance customer service.
Communication:
We may use your email address to send you updates about your order, promotional offers, and other marketing communications. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
Security and Fraud Prevention:
We use your information to detect and prevent fraud, unauthorized transactions, and other illegal activities. We may also use your information to comply with legal obligations and protect our rights and the rights of others.
3. Sharing Your Information
Service Providers:
We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer service. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.
Legal Requirements:
We may disclose your information if required by law, in response to a court order or legal process, or to protect the rights, property, and safety of Enthim, our customers, or others.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner or entity.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, or destruction. We implement a variety of security measures, including encryption and secure servers, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
Access and Update Information:
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly.
Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications, such as order confirmations and account notifications.
6. Children’s Privacy
Enthim does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately. If you believe that a child under 13 has provided us with personal information, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Enthim
Email: info@enthim.shop